Support
  • How to get started?

    • You can play our games for free without creating an account by using “Practice Mode.” To play for real money, you need to create an account. After your account is created you will need to deposit funds into your account. As soon as money is in your account you can play our instant play casino games, bet on your favorite sports, or play poker.

  • How old do I need to be able to play?

    • To play for real money you must be a minimum of 18 years of age. In some jurisdictions you might need to be older. You must abide by the applicable laws in your area. If you are not of legal age you can practice and participate in all games where real money is not involved.

  • What is my PIN, and why is it necessary?

    • Your PIN is your Personal Identification Number. This is an added security feature that is required when withdrawing any money from your account. Your PIN is sent to your email address upon your initial deposit. Your PIN must never be shared with others.

  • Are My Winnings Subject to tax?

    • ClassicCasino.com does not report any information to government agencies. Therefore it is your responsibility, the Player, to find out what the tax implications are in your jurisdiction and act accordingly.

  • How am I assured the cards are being dealt fairly?

    • We take extreme measures to ensure all of our games are played out as randomly and fairly as possible. Using advanced random number generation technology, we are confident that all cards are dealt randomly and fairly. This produces numbers that are as close to true random numbers as possible.

  • How do I change my Password?

    • Log into your ClassicCasino.com account with your Username and original Password

    1. Select Cashier tab
    2. Click on 'view/Edit Profile' located at the top in the Cashier
    3. Select Edit Password
    4. Input New Password and click the 'Submit' button

    It is important to always keep your Password private.
    Your login information is the sole responsibility of the account holder.

  • What are the Bonus / Promotion Specific Terms & Conditions?

    • 100% WELCOME BONUS

    Receive a 100% Welcome Bonus on your first deposit.

    Simply make your first deposit and we will MATCH it with a 100% bonus - up to $1000 FREE.

    1. Minimum first deposit to claim this bonus is $50.
    2. Rollover on the 100% Welcome Bonus is 5x Sports / 25x Casino. You may combine Sports & Casino wagers to satisfy rollover requirements.
    3. One Welcome Bonus per person only.

    20% RELOAD BONUS

    Receive a 20% Reload Bonus on your next deposit.

    Make a deposit to refill your account and we will add a 20% bonus – up to $500 FREE.

    1. Minimum Reload deposit to claim this bonus is $25. Maximum bonus is $500 per deposit.
    2. Rollover on the 20% Reload Bonus is 3x Sports / 20x Casino. You may combine Sports & Casino wagers to satisfy rollover requirements.
    3. There is no limit on how many times you can claim the 20% Reload Bonus.
    4. Your Real Money balance must be less than $10, no pending withdrawals in the account, and the account must have not had an approved withdrawal within the last 7 calendar days. Accounts with Pending sports wagers are eligible to claim this bonus.

    REFER A FRIEND BONUS

    Receive 25% Refer a Friend Bonus of your friend's first deposit.

    Simply go to Refer a Friend and refer your friends, family, co-workers, etc... You will receive 25% of your qualifying friends’ first deposit. Your friends will still receive their $100% Welcome Bonus.

    1. Maximum referral bonus is $250 per friend. Get up to $250 for EVERY friend refer.
    2. Rollover on the Refer a Friend bonus is 3x Sports / 20x Casino. You may combine Sports & Casino wagers to satisfy rollover requirements.
    3. One bonus per referred household. There is no limit on the number of friends you can refer – Your earnings potential is UNLIMITED.
    4. You must have made a real money deposit to be eligible to receive the bonus.
    5. Friends using the same deposit account (credit card, bank account, e-wallet, etc...) will not be accepted as a referral.

    Any questions or comments, please contact customer service.

  • What is Free Money / Bonus Money?

    • Free Money is the promotional currency used when crediting certain bonuses to player accounts.

    It can be gained when you make a deposit, through redeeming your Rewards points, or winning special contests / tournaments. It is automatically converted to Real Money just by playing on our site, and never expires!

    When playing any casino game or wagering on sports your Free Money will be used in conjunction with your Real Money at a ratio of 1:1.

    Examples:

    1. If you wager $20 in the sportsbook, $10 will be taken from your Real Money balance and $10 from your Free Money balance. All winnings are credited to your Real Money balance.
    2. If you wager $10 in the casino, $5 will be taken from your Real Money balance and $5 from your Free Money balance. All winnings are credited to your Real Money balance.

    The terms Free Money and Bonus Money are interchangeable.

    No amount can be withdrawn directly from the Free Money balance. Free Money may not be available for use in all casino games at management's discretion.

  • Start Playing

    • GETTING STARTED

    If you have an account with ClassicCasino.com click here to view our available games. Select Play for Real or Play for Fun, and begin playing your favorite casino games.

    If you are not yet a ClassicCasino.com member click here to Join Now. The Sign Up process is quick and simple. Once your account has been Successfully created, you are now ready to place your deposit in the Cashier. Play for Real and begin winning.

    View our Promotions page click here

    THE CASINO GUIDE

    The ClassicCasino.com Casino has all of the information and assistance you need to get started.

    • Each game window has detailed information on "Rules", "Payouts", and "Limits" in the top right hand corner.
    • "Game Menu" in the top left hand corner of the screen will take you back to the main games page.
    • Your total funds will be listed in the bottom left hand corner beside "Balance", and how much you are wagering will be shown in the "Bet" box.

    ClassicCasino.com Casino is home to a wide variety of top quality Games, with some of the highest percentage payouts in the business at 96% average. A Wide selection of games that offer exciting variations and thrilling new opportunities to win.

  • I am having trouble logging onto ClassicCasino.com!

    • In many cases your connection to the Internet may be causing an issue. Check the following:

    • Make sure you are connected to the Internet
    • Refresh your browser window by hitting F5 or clicking on the Refresh icon in your browser bar
    • Clear your cache on your browser of temporary files, deleted files, cookies etc.
  • What browser can I use to play on ClassicCasino.com?

    • ClassicCasino.com supports all the major browsers such as Internet Explorer, Safari, Firefox and Google Chrome. We recommend always using the most up-to-date version of your browser to ensure optimal performance and security.

  • How do I set my security levels in Internet Explorer?

    • Internet Explorer has three main Security Levels which can be customized for when you are online. The default setting is the “Medium” level and which is necessary to use and access the ClassicCasino.com website. To ensure that your security levels in Explorer are set to “Medium” simply click on "Tools" in the menu bar and then select "Internet Options". Then click on the “Security” tab and follow the instructions listed there.

  • When does the system automatically log me off?

    • If there has been no activity on your account for 30 minutes you will be logged off ClassicCasino.com. This is to protect your account and for general security purposes.

  • Do you have a mobile version of ClassicCasino.com?

    • ClassicCasino.com is proud to offer an excellent mobile gaming experience. Simply login at ClassicCasino.com with the same ClassicCasino.com Username and Password you use on the ClassicCasino.com website to enjoy all of the benefits of betting on the go!

  • Getting Started with ClassicCasino.com Mobile

    • ClassicCasino.com Mobile works with any tablet or smart phone and can be accessed using a regular phone network. ClassicCasino.com Mobile supports all Android, Apple, Blackberry, and Windows phones and tablets. To get started simply type mobile.ClassicCasino.com in any web browser to access ClassicCasino.com Mobile. Please note that to place any wagers you will need to first create a ClassicCasino.com account and make a deposit on the main site at www.ClassicCasino.com. If you already have a funded account with ClassicCasino.com then you may begin immediately playing on the mobile version.

  • Bookmarking ClassicCasino.com Mobile

    • The easiest way to get to ClassicCasino.com Mobile quickly and easily is by bookmarking the site on your phone. First go to mobile.ClassicCasino.com via any web browser. Bookmark ClassicCasino.com Mobile as outlined below depending on the type of phone:

    APPLE

    • Touch the button at the bottom of the screen in Safari
    • Select "Add to Home Screen"
    • Input a description then select the "Add" button.

    BLACKBERRY

    • Press the Blackberry symbol on ClassicCasino.com.
    • Choose "Add to Bookmarks"

    ANDROID

    • Go to ClassicCasino.com via your mobile web browser.
    • From the drop down right navigation select "Add to Home Screen".

    WINDOWS

    • Select "Pin to Start" by clicking the pin symbol on the address bar.
    • Please modify the description so that it is shorter and does not get improperly cut off. Then select the "Pin to Start" button.
  • Making a Deposit

    • You must make a deposit on the ClassicCasino.com website at www.ClassicCasino.com either by visiting the site directly, or by clicking on the “Full Site” tab on the ClassicCasino.com Mobile site which will then take you to the website. Once there simply click on the "Cashier" tab, and then click on the “Deposit” tab, and then follow the steps outlined.

  • Connecting to ClassicCasino.com Mobile

    • A 3G connection or higher is recommended to ensure an optimal mobile gaming experience. ClassicCasino.com Mobile will still work on a connection that is less than 3G, but it may not be as quick which might cause some delays with placing bets or updating lines.